Over time, organizations can get to standard sets of tools, gaining benefits in speed, quaility, and agility as they do so.

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Technology can help get something done. This has been a common theme in my 30-year consulting career, whether it be preventing terrorist attacks, mitigating flood risk, making it easier for students to apply for loans, or combatting human trafficking.

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I've spent my whole adult life helping organizations (companies, government agencies, and non-profits) use technology to accomplish their missions. I have found at the end of the day it is about people and culture and leadership, much more than the actual technology. Technology brings about change.

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